Our policy lasts 7 days. If 7 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted: (if applicable)
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 7 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at email@example.com.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged that is entirely attributable to our error. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to Art Crafts India, 141 Uthandi, ECR, Chennai 600119, Tamilnadu, India.
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
To return your product, you should mail your product to: Art Crafts India, 141 Uthandi, ECR, Chennai 600119, Tamilnadu, India.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping a product for refund / return, you should consider using a trackable shipping service or purchasing shipping insurance though we don’t guarantee that we will receive your returned item in original condition as return shipping is beyond our control.
Very nice place for home decor and gifting ideas. Wide varieties and artistic items.
Best place for home decor item hand made with good collection& reasonable price
Diana “Dan” jayaker
Came across this lovely place in Ecr near my house when I was searching for a house warming gift. glad I found the right place . They had a variety of gift articles in a nominal price range.I was so tempted and bought few for my house as well . If your on this road for a drive dnt miss this place .
Amazing collection of affordable home decor. It's unique..you can also get a lot of props for your miniature Garden. Lot of decor which can match your style!
A cute place for shopping eco-friendly products. The best thing is there are a lot of options to pick and customize your own gift box. The Aikiya team is helpful and enthusiastic to provide you a peaceful shopping experience.
I loved almost everything about this shop. I came to buy some Golu dolls for my friend as a wedding gift. The dolls were so beautiful and by coincidence I met the owner of the store. She had such a strong passion for arts which i share with her and her story is amazing and I love why she started to sell these beautiful, artistic dolls. I hope her shop takes off and I wish her the best of luck.
Excellent shop, very good collection, awesome quality…. Loved the experience… thank you for helping me pick the right things Rasol and Dhanasekar
Great collections loved the brass items, ceramic and decor...beautiful traditional and modern stuffs in the store😄
For my last mnt golu dolls shopping...
Not disappointed with your stores..
good return gift collection also..
Me and my friends came for a drive to Ecr to celebrate my frn’s birthday , stopped for lunch at Gossip in the same complex we found this beautiful shop , since we dnt get any gift we went to this shop . We bought her a beautiful Dining set . Must visit.
Had a good collection of gollu dolls in decent price range. Good options for gifting
Unique collections and kind service! Don’t miss to check them out
A nice and wonderful place to buy some creative gift articles . You just can’t miss this place if you are on ECR it’s just next to Gossip Bistro restaurant
Lot of collections in this shop... Best place for Navaratri kolu toy purchasing...
shankar anand Radhakrishnan
Wonderful place with artistic crafts.. Won't leave the buyer disappointed.
Definitely recommended! Not a tourist trap ! Indian handmade products! Wide range of quality gifts. …
Very nice collection with lot of dolls ... mini and huge at the back
Such a beautiful and wow place 🤩💖 they are haveling an unique and cute stuffs❤️ who are all seeing this review once go visit their shop and also they have garden ..definitely you will get an idea to decor your sweet home🏡... I'm very happy to share this review
Nice shop.. so many varieties available
Such a lovely place, with unique collections.
Such an amazing shop and wonderfull collections
They beautiful collection of miniatures and handicrafts
Aikiya is a fab one stop for home decors and art crafts. They have a wide collection that actually gives you lot of ideas. Do visit for authentic collection
Beautiful stock, great service.
Ambience is too good , the staff handling good , over good experience shopping
Excellent collections at nominal price
Nice place to buy gollu dolls
A Unique place for handpicked gifts in ECR
Good collection of golu dolls and collectibles
I never seen these kind of unique collections of craft things and home decor items. Awesome shop.
Unique Antique Products at a Affordable Cost 👌🏻👏🏻
Nice and cute collection ☺️
Great stuff at reasonable prices
A business supporting local artisans. Love it.
Best place to find art work.
Highly recommended shop for gifts , they have very unique and awesome collections
Gayathri Devi Jayan
Aikiya was very courteous, flexible, friendly and helpful. They helped me with the right choices and delivered on time. Would strongly recommend them.
Very good service and good products .
I bought a gift for my wife in this store. On that eve I was surprised to know that she got surprised with that☺️👍
Thoughtfully curated artefacts! Perfect place for gifts on ecr!
Nice craft works
SABARI HARDWARE K VEERAIAH
Everything here is super good and very attractive!